Match Play: Practice Studio

1. Operator and contact

Match Play is provided under the Acantivo brand. Contact support_matchplay@acantivo.com with questions.

Address: Nishi-Shinjuku Mizuma Building 2F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan.

2. Eligibility and acceptable use

You must be at least 13 and meet the minimum age in your country. Minors need a parent or guardian to accept these terms and approve their use. Keep your account credentials secure.

Illegal or harmful use, infringement, impersonation, service disruption, and bypassing security or usage limits are prohibited. Serious or repeated violations may result in suspension or termination.

3. Content, sharing and machine learning

You must have the necessary rights to upload, import and share content and are responsible for its use. You retain ownership and permit us to store, process, display and transmit it as needed to provide the features you use.

People you share with may view or edit content according to their permissions. Contributions to someone else's piece remain part of that piece and are managed by its owner.

Training requires optional consent separate from these terms and is not required for normal use or paid features. Other people's data requires their own valid permission. See the Privacy Policy for training scope, conditions and withdrawal.

4. Plans, billing and cancellation

The free plan has usage limits and advertising. Match Play Plus is an optional monthly or annual auto-renewing subscription. Prices, periods, features and limits appear at purchase and on the plans page.

Apple App Store or Google Play handles purchases through that store. Paddle.com Market Ltd is the Merchant of Record for web purchases.

• Renewal: Subscriptions renew automatically unless cancelled. App-store purchases are charged at confirmation; to avoid renewal, generally cancel at least 24 hours before the current period ends. The next charge may occur within the last 24 hours of that period. Web renewal and billing follow the checkout terms and Paddle Buyer Terms.
• Cancellation: Use your app-store subscription settings, the in-app management link, or the Paddle management page in your web purchase receipt. Access continues until the paid period ends. Partial-period refunds are unavailable unless required by law or the purchase provider's policy.
• After expiry: Your account returns to the free plan; existing content remains available to view and play. Additions above free limits are restricted. Uploading, editing and creating content are unavailable while you exceed the free storage limit.
• Changes: If plans or prices change, we provide required advance notice and obtain consent as required by law or the purchase provider's rules.

5. Refunds

Request app-store refunds from Apple or Google under their policies. For web purchases, you may request a refund for any reason within 14 days of your initial purchase through the contact in your Paddle receipt or by emailing us. Renewal charges are non-refundable unless required by law.

Mandatory consumer rights, including statutory withdrawal rights in the EU, EEA and UK, are not restricted. Exceptions to withdrawal rights apply only when legal conditions, including any required consent, are met. See the Refund Policy for details.

6. Account deletion

Request deletion through Settings → Account & Profile → Delete Account, or by email. Deletion cannot be undone; deleting your pieces and files also removes collaborators' access. Completion may take time. See the Privacy Policy for retained data and periods, and the deletion instructions for the process.

Deleting your account does not cancel a subscription. Cancel separately with your purchase provider to stop recurring charges.

7. External services and YouTube

External services have their own terms and privacy policies. By using YouTube features, you also agree to the YouTube Terms of Service. Videos play on YouTube and may become unavailable due to provider restrictions or removal. Downloading, extracting, scraping or redistributing YouTube content through Match Play is prohibited.

8. Intellectual property and copyright reports

Rights in the app, website, brand and related materials belong to their respective owners. These terms do not transfer ownership to you.

Send copyright notices and counter-notices to our designated agent at dmca_matchplay@acantivo.com. Registration and contact details are in the U.S. Copyright Office directory under Acantivo, DMCA-1071754. Infringement notices should include a signature; identification of the copyrighted work and allegedly infringing material; contact details; a statement of good-faith belief that the use is unauthorized; and a statement of accuracy and authority to act, under penalty of perjury. Counter-notices must meet 17 U.S.C. § 512(g). Repeat infringers' accounts may be suspended or terminated in appropriate circumstances.

9. Availability and liability

To the extent allowed by law, the service is provided as is. We do not guarantee uninterrupted or error-free access or particular practice or educational results. Features may change, be suspended or end.

To the extent allowed by law, we exclude liability for indirect, incidental, special, consequential and punitive damages, and limit total liability to the amount you paid for the service giving rise to the claim. These limits do not apply to intentional misconduct, gross negligence or liability that consumer protection or other applicable laws do not allow us to limit.

10. Governing law and changes

Japanese law governs these terms, and the Tokyo District Court has exclusive jurisdiction at first instance. This does not limit mandatory protections in a consumer's country or their right to bring proceedings in their local courts.

We update the revision date when these terms change and give reasonable advance notice of material changes.